Most orders will arrive in the timeframes shown below. However, due to the COVID-19 crisis, a minority will take a day or more than expected. If your order hasn't arrived by the estimated delivery date, please allow 5 days before contacting us.
Order placed
Expect to receive
Monday, before 5:15pm
Next day (Tuesday)
Tuesday, before 5:15pm
Next day (Wednesday)
Wednesday, before 5:15pm
Next day (Thursday)
Thursday, before 5:15pm
Next day (Friday)
Friday, before 5:15pm
Monday
Saturday or Sunday
Tuesday
All orders are being dispatched from our warehouse on the day they are placed (Monday to Friday before 5:15pm).
The possible delays in delivery are due to unprecedented demand on couriers, and affect all couriers throughout the U.K. This means that all online stores will be affected equally, regardless of the speed in which orders are dispatched.
Bank holidays
We do not despatch or deliver orders on bank holidays
If within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price, we will refund 100% of the difference. For further info, click here.
<2>Lowest online price guaranteed
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
Free next-day delivery
Our free delivery option typically uses Royal Mail first class. In 98% of cases, orders placed on Monday to Friday before 5:15pm will arrive on the next working day. To see other delivery options and our delivery schedule click here.
Delivery Schedule
Orders placed before 5:15pm on Monday to Thursday - receive next day
Orders placed before 5:15pm on Friday - receive on Monday
Orders placed on Saturday or Sunday - receive on Tuesday
Delivery Options
Free next-day
98% of orders arrive the next working day. Typically uses Royal Mail 1st class, though some orders may be upgraded to courier.
Guaranteed next-day (£2.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted on the next working day, you will be given:
A 10% refund of the total order value
A refund of £2.95 courier charge
A further voucher giving you a further 10% off your next order
Guaranteed pre-12 (£7.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted before 12 noon on the next working day, you will be given:
A 10% refund of the total order value
A refund of £7.95 courier charge
A further voucher giving you a further 10% off your next order
12 month warranty on printer cartridges
If within a year of purchase you happen to experience any quality problem, we'll happily provide a replacement, or a full refund.
Free returns on printer cartridges
Whatever the reason for returning printer cartridges to Cartridge Save, you will never pay a penny for postage.
Lowest online price guaranteed
We pride ourselves in giving our customers the best possible value for money. To ensure you are not out of pocket, we will refund 100% of the difference, if within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price.
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
Made using recycled Canon cartridges, these cartridges are a direct replacement for the Canon versions, and are guaranteed to produce high-quality prints.
12 month guaranteed
If within a year of purchase you happen to experience any quality problem with anything you buy from Cartridge Save, we'll happily provide a replacement or full refund.
Free returns
Whatever the reason for returning items to cartridgesave.co.uk, you will never pay a penny for postage.
The genuine black Canon 0388B002AA image drum is alternatively known as the Canon C-EXV18 drum. This original Canon image drum is compatible with selected Canon copiers listed above. Canon image drums are essential to the performance of your laser printer. The Canon C-EXV18 drum is manufactured to exacting standards and built with durable components for a long-lasting working life. Canon use a separate drum and toner cartridge for certain machines so that your drum unit does not need replacement every time you run out of toner. Enjoy brilliant, consistent results for an estimated 26,900 pages with this Canon 0388B002 drum unit.
Find Cheap Canon C-EXV18 Drum Unit
Remember, we provide free delivery with the Canon CEXV18 drum, no hidden charges. The price you see is the price you pay!
Plus: If you have any reservations about shopping online don't worry. Cartridge Save offer a no quibbles return policy with every single printer cartridge so you can be absolutely certain of getting value for money from your purchase.
The genuine black Canon 0388B002AA image drum is alternatively known as the Canon C-EXV18 drum. This original Canon image drum is compatible with selected Canon copiers listed above. Canon image drums are essential to the performance of your laser printer. The Canon C-EXV18 drum is manufactured to exacting standards and built with durable components for a long-lasting working life. Canon use a separate drum and toner cartridge for certain machines so that your drum unit does not need replacement every time you run out of toner. Enjoy brilliant, consistent results for an estimated 26,900 pages with this Canon 0388B002 drum unit.
Find Cheap Canon C-EXV18 Drum Unit
Remember, we provide free delivery with the Canon CEXV18 drum, no hidden charges. The price you see is the price you pay!
Plus: If you have any reservations about shopping online don't worry. Cartridge Save offer a no quibbles return policy with every single printer cartridge so you can be absolutely certain of getting value for money from your purchase.
Can't find the answer you're looking for? Ask us a question we're happy to help!
We are currently answering questions in:8 minutes
I brought out my canon iR1020J drum to clean when i discovered that the printed copies had dark patches but was unable to replace it. Please I need an assistance on how to put it back
cartridge cleaning blade and drum replacement
Thank you for your question.
Unfortunately, we are not technically trained in each individual printer so we cannot advise how to install this item.
I would suggest referring to your user manual for your printer or contacting the manufacturer directly. Hope this helps.
Answered by Melissa Curd (Staff Member) - about 3 years ago
Dear Sir/Ma'am,
A great company Cartridge Save Ltd.
I have to replace the our Image Drum Unit in the Canon IR1024A photocopier.
Would you be able to guide me to an online video or possibly supply instructions on how to replace the Canon C-EXV18 Image Drum Unit please?
We will be ordering a replacement Canon C-EXV18 Image Drum Unit from Cartridge Save Ltd as the delivery for the replacement toner last year was quick and great delivery.
Thank you.
Kind regards,
Alexander Foster.
Thames Auxiliary Marine Service.
Canon C-EXV18 image drum unit instillation video or instructions please.
Thank you for your question. This part should come with installation instructions. If it doesn't, this information can be found in the product manual. Please see the link below:
Answered by Joe Hemlin (Staff Member) - about 3 years ago
Whats the number of toner (cartridge) that ir1020F printer take
Toner
The cartridge for the Canon IR-1020 is the Genuine Black Canon C-EXV18 Toner Cartridge (0386B002AA).
Answered by Jonathan Melbourne (Staff Member) - about 4 years ago
Give more details in Canon Ir1020
Capacity of toner
Thank your question. The toner cartridge for the Canon IR-1020 has a capacity of 8,400 pages based on 5% of page coverage. Please see link below : https://www.cartridgesave.co.uk/0386B002AA.html
Answered by Joe Hemlin (Staff Member) - about 4 years ago
How many pages can this toner of Canon IR 1022 gives out. The capacity of numbers of copies after finish toner.
Capacity of toner
Thank you for your question. The toner cartridge for the Canon IR 1022 will produce 8,400 pages based on 5% page coverage.
Answered by Joe Hemlin (Staff Member) - about 4 years ago
I require a black toner for a Canon IR1024IF photocopier but I'm unsure as to which to purchase. Can you please assist me in choosing the correct one? Thank you.
Canon 0388B002AA drum compatibility
This product is a genuine Canon C-EXV18 image drum (0388B002AA) which is replaced independently of the black toner cartridge and performs a different job to the toner in the Canon IR-1024iF printer. However, we do currently stock a genuine or a compatible Canon C-EXV18 black toner for use in the IR-1024iF laser printer. They can be ordered from the following page of our website: https://www.cartridgesave.co.uk/toner-cartridges/Canon/IR-1024iF.html
Answered by Lyndsey Coffey (Staff Member) - about 5 years ago
Hi, my Canon iR1024iF printer doesn't photocopy bright and clear copies. An engineer suspected the drum / charger. What could possibly be the problem? Can I buy the drum / charger unit from your end?
Canon iR1024iF drum replacement
We advise you to confirm with the engineer or with Canon that you need a new drum. If this is the case then this original Canon C-EXV18 image drum (0388B002AA) is the correct drum replacement kit for the Canon iR1024iF copier and should restore the sharpness of your prints / copies.
Answered by Carla McDonald (Staff Member) - about 5 years ago
Is the black image drum C-EXV18 compatible with the Canon IR-1023IF laser printer?
Canon C-EXV18 drum compatibility
We can only confirm that this genuine Canon C-EXV18 drum unit works in the printer models indicated on this page. Unfortunately, we don't list the Canon IR-1023IF as a valid UK printer model so we're unable to confirm if this C-EXV18 drum would be compatible with this machine.
Answered by Euphemia Milner (Staff Member) - about 6 years ago
Great genuine quality product from Canon. Supplied by Cartridge Save, a great Company to do business with. Great communications. ????
100%
ByMarlileeseon
It works fine.
100%
ByFredon
I needed a drum for the photocopier, had never bought one before, but Cartridgesave gave me the correct details and took my order. The product was with me within 24 hours,a genuine product and with easy to follow instructions was quickly fitted and in use. That is what I call an excellent British service - thank you. My previous service from Cartridgesave has been equally helpful.
The genuine black Canon 0388B002AA image drum is alternatively known as the Canon C-EXV18 drum. This original Canon image drum is compatible with selected Canon copiers listed above. Canon image drums are essential to the performance of your laser printer. The Canon C-EXV18 drum is manufactured to exacting standards and built with durable components for a long-lasting working life. Canon use a separate drum and toner cartridge for certain machines so that your drum unit does not need replacement every time you run out of toner. Enjoy brilliant, consistent results for an estimated 26,900 pages with this Canon 0388B002 drum unit.
Find Cheap Canon C-EXV18 Drum Unit
Remember, we provide free delivery with the Canon CEXV18 drum, no hidden charges. The price you see is the price you pay!
Plus: If you have any reservations about shopping online don't worry. Cartridge Save offer a no quibbles return policy with every single printer cartridge so you can be absolutely certain of getting value for money from your purchase.
