Genuine Magenta & Cyan HP 940 Printhead - (C4901A)

Customer Questions & Answers

• I have an HP Officejet Pro 8500A Plus all-in-one printer. Having looked for replacement printhead cartridges (C4901A & C4900A) are these genuine HP boxed cartridges you're offering? Having purchased some genuine HP refills for half the price, my printer instantly recognised this fact and shuts down. I've had to purchase a refurbished printer from HP and don't want to have to repeat the exercise because of not using originals.

  Genuine HP 940 printhead cartridges

  Yes, this is a genuine HP C4901A magenta and cyan printhead which is brand new and has been manufactured by HP for reliable use in your HP Officejet Pro 8500A Plus e-All-in-One printer. The HP C4900A printhead we sell is also a genuine HP supply, we don't currently stock any compatible cartridges made by another manufacturer to replace these particular printheads.

  Answered by Amanda Garnett (Staff Member) - over 4 years ago

• I've received a replacement under warranty from HP, but it has same print faults. The old printheads have passed their own warranty period and might be the cause of the printing problem as the cartridges are nearly full. Will yours be the correct ones?

  HP Officejet Pro 8500A e-Ai0 printheads

  Yes, the HP Officejet Pro 8600A e-All-in-One printer uses HP 940 printheads. There are only two printheads to replace in the Officejet Pro 8600A e-All-in-One which include this genuine magenta and cyan HP 940 printhead (C4901A) and the genuine black and yellow HP 940 printhead (C4900A) seen here: https://www.cartridgesave.co.uk/C4900A.html We guarantee that these printheads are fully compatible with your HP Officejet 8500A e-All-in-One printer, provided it was purchased in the UK, and offer you a one year warranty on the products for your peace of mind.

  Answered by John Phiri (Staff Member) - over 3 years ago

• Which cartridges do I buy for my HP Officejet Pro 8500 Wireless printer? Also, I seem to go through yellow catridges very quickly - any reason for this?

  Colour ink for Officejet Pro 8500 Wireless

  This page displays a HP C4901A printhead for the HP Officejet Pro 8500 Wireless printer which is a maintenance item rather than an ink cartridge. This printer uses HP 940 / 940XL ink cartridges which can be found on the link below

  https://www.cartridgesave.co.uk/ink-cartridges/HP/Officejet-Pro-8500-Wireless.html

  We can only advise that if you're using up more yellow ink then it's because your usage of this colour is greater than the other colours.

  Answered by Damon Tetley (Staff Member) - over 3 years ago

• I have the HP Officejet 8500A printer and it won't print. The cartridges have been changed and are HP cartridges. I've cleaned the printheads. When a document is set to print the printer operates but a blank page comes out of the printer. Do the printheads need changing? I look forward to hearing from you. Regards, Sean.

  HP C4901A printhead replacement

  We would advise you to ensure that all four of your HP Officejet Pro 8500 ink cartridges are correctly installed with remaining ink. If you're still unable to print after running a printhead cleaning cycle then you might need to replace your HP 940 printheads. This page displays the genuine HP 940 magenta and cyan printhead (C4901A). There's also a separate HP 940 black and yellow printhead. However, we would advise you to check with HP directlly to confirm that you do need to replace your HP 940 printheads if it's unclear why the printer has stopped working.

  Answered by Jonathan Melbourne (Staff Member) - over 2 years ago