Most orders will arrive in the timeframes shown below. However, due to the COVID-19 crisis, a minority will take a day or more than expected. If your order hasn't arrived by the estimated delivery date, please allow 5 days before contacting us.
Order placed
Expect to receive
Monday, before 5:15pm
Next day (Tuesday)
Tuesday, before 5:15pm
Next day (Wednesday)
Wednesday, before 5:15pm
Next day (Thursday)
Thursday, before 5:15pm
Next day (Friday)
Friday, before 5:15pm
Monday
Saturday or Sunday
Tuesday
All orders are being dispatched from our warehouse on the day they are placed (Monday to Friday before 5:15pm).
The possible delays in delivery are due to unprecedented demand on couriers, and affect all couriers throughout the U.K. This means that all online stores will be affected equally, regardless of the speed in which orders are dispatched.
Bank holidays
We do not despatch or deliver orders on bank holidays
If within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price, we will refund 100% of the difference. For further info, click here.
<2>Lowest online price guaranteed
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
Free next-day delivery
Our free delivery option typically uses Royal Mail first class. In 98% of cases, orders placed on Monday to Friday before 5:15pm will arrive on the next working day. To see other delivery options and our delivery schedule click here.
Delivery Schedule
Orders placed before 5:15pm on Monday to Thursday - receive next day
Orders placed before 5:15pm on Friday - receive on Monday
Orders placed on Saturday or Sunday - receive on Tuesday
Delivery Options
Free next-day
98% of orders arrive the next working day. Typically uses Royal Mail 1st class, though some orders may be upgraded to courier.
Guaranteed next-day (£2.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted on the next working day, you will be given:
A 10% refund of the total order value
A refund of £2.95 courier charge
A further voucher giving you a further 10% off your next order
Guaranteed pre-12 (£7.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted before 12 noon on the next working day, you will be given:
A 10% refund of the total order value
A refund of £7.95 courier charge
A further voucher giving you a further 10% off your next order
12 month warranty on printer cartridges
If within a year of purchase you happen to experience any quality problem, we'll happily provide a replacement, or a full refund.
Free returns on printer cartridges
Whatever the reason for returning printer cartridges to Cartridge Save, you will never pay a penny for postage.
Lowest online price guaranteed
We pride ourselves in giving our customers the best possible value for money. To ensure you are not out of pocket, we will refund 100% of the difference, if within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price.
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
Made using recycled Canon cartridges, these cartridges are a direct replacement for the Canon versions, and are guaranteed to produce high-quality prints.
12 month guaranteed
If within a year of purchase you happen to experience any quality problem with anything you buy from Cartridge Save, we'll happily provide a replacement or full refund.
Free returns
Whatever the reason for returning items to cartridgesave.co.uk, you will never pay a penny for postage.
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