When will I receive my order?

Order placedExpect to receive
Monday, before 5:15pm Next day (Tuesday)
Tuesday, before 5:15pm Next day (Wednesday)
Wednesday, before 5:15pm Next day (Thursday)
Thursday, before 5:15pm Next day (Friday)
Friday, before 5:15pm Monday
Saturday or Sunday Tuesday

Bank holidays

We do not despatch or deliver orders on bank holidays

Highlands and Islands

Deliveries may take 2 to 3 days longer to arrive

International deliveries

We only deliver to addresses within the UK.

Lowest online price guaranteed.

If within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price, we will refund 100% of the difference. For further info, click here.

Lowest online price guaranteed

To claim against our low price guarantee simply contact us and include the following information:

  • Your full name, postal address, email address and order number
  • The product code of the item you found cheaper on a competitor's site
  • The exact page on the competitors website where you found the product cheaper
  • Please note: unfortunately we are unable to offer this guarantee on printers and hardware

Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.

Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.

Free next-day delivery

Our free delivery option typically uses Royal Mail first class. In 98% of cases, orders placed on Monday to Friday before 5:15pm will arrive on the next working day. To see other delivery options and our delivery schedule click here.

Delivery Schedule

Orders placed before 5:15pm on Monday to Thursday - receive next day

Orders placed before 5:15pm on Friday - receive on Monday

Orders placed on Saturday or Sunday - receive on Tuesday

Delivery Options

Free next-day

98% of orders arrive the next working day. Typically uses Royal Mail 1st class, though some orders may be upgraded to courier.

Guaranteed next-day (£2.95)

Uses courier. In the extremely unlikely event that delivery isn't attempted on the next working day, you will be given:

  • A 10% refund of the total order value
  • A refund of £2.95 courier charge
  • A further voucher giving you a further 10% off your next order

Guaranteed pre-12 (£7.95)

Uses courier. In the extremely unlikely event that delivery isn't attempted before 12 noon on the next working day, you will be given:

  • A 10% refund of the total order value
  • A refund of £7.95 courier charge
  • A further voucher giving you a further 10% off your next order
Categories: Delivery