{"id":9571,"date":"2020-10-13T18:45:56","date_gmt":"2020-10-13T17:45:56","guid":{"rendered":"https:\/\/www.cartridgesave.co.uk\/printwhatmatters\/?p=9571"},"modified":"2020-10-13T18:46:42","modified_gmt":"2020-10-13T17:46:42","slug":"a-guide-to-furloughing-staff-during-the-pandemic","status":"publish","type":"post","link":"https:\/\/www.cartridgesave.co.uk\/printwhatmatters\/a-guide-to-furloughing-staff-during-the-pandemic\/","title":{"rendered":"A guide to furloughing staff during the pandemic"},"content":{"rendered":"<p><span style=\"font-weight: 300;\">Reputations are made in times of crisis. Today we are facing the biggest crisis of our generation and our actions will speak louder than words. This has never been more important than today when the decision about whether to furlough staff is a reality. What you do for your staff now and how you treat them over this period will be remembered long term. We spoke to our Managing Director, Ian Cowley here at <\/span><a href=\"https:\/\/www.cartridgesave.co.uk\/\"><span style=\"font-weight: 300;\">Cartridge Save<\/span><\/a><span style=\"font-weight: 300;\"> for his advice on how to approach with care and empathy.\u00a0<\/span><\/p>\n<h2><b>Have a plan in place<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s essential you have a well thought out plan in place. We hope we don\u2019t have to use it but it\u2019s critical that we\u2019ve considered the possibility. Like most businesses, things are so fast-moving, that our situation could change overnight. In that instance, we want to ensure staff have jobs to come back to, and furloughing provides a very vital lifeline.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, furloughing gives businesses the best opportunity to survive. It\u2019s a positive step. The key is implementing it positively.\u00a0\u00a0<\/span><\/p>\n<h2><b>Use cashflow forecasts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Base your plan on forecasted cash flow. For example, by forecasting the number of orders, we can work out the resources needed in each department. Things are changing all the time so we need to forecast on a weekly basis, allowing us to make an informed decision. Using this as a barometer, be prepared to implement furlough in waves, in line with the needs of the business.\u00a0<\/span><\/p>\n<h2><b>Identify staff based on resource need<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When it comes to who, I\u2019d recommend a two-tier approach. Firstly ask for volunteers, as some employees will welcome the opportunity for health or childcare reasons. Then base further decisions on the skills needed to service the current needs of the business.<\/span><\/p>\n<h2><b>Treat staff with respect<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When you make the decision to furlough staff, you must communicate with empathy. Clearly explain to everyone why you\u2019re taking this decision and get them to look at the bigger picture with you. It\u2019s likely that managers will understand, but less senior employees may not have the insight needed to see the wider context. For this reason, make yourself available to all staff members, furloughed or not, and put yourself in their shoes when they come to you with questions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When announcing the decision, manage communication on a one-to-one basis, telling furloughed staff ahead of their colleagues, and ringfence time to be available for follow up questions. Additionally, give them access to your HR team and share a clear timeline of when the situation will be reviewed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Managing the remaining workforce will also require skill. Some will be very worried that they will be furloughed in a further wave, while others may feel they\u2019ve now got too much work to do. That\u2019s why we will only furlough if we really have to, to prevent the impact on the people left behind.\u00a0<\/span><\/p>\n<h2><b>Get the right advice<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In terms of accessing the funds, the process looks very simple. It\u2019s based on the PAYE system and will be administered online via a dedicated portal, soon to be launched. For anyone who\u2019d like extra guidance, I\u2019d recommend signing up to a HR subscription service where you can access advice at a fixed rate.\u00a0<\/span><\/p>\n<h2><b>Future proof your decision<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Furloughing is a brand new concept and there are no precedents to guide best practice. My advice is to deal with it in a similar way to redundancy. Be very careful to document your decision-making process as it\u2019s essential to keep a record showing why you\u2019re doing it and how you\u2019re communicating the decision. Additionally, seek advice from a solicitor with HR expertise &#8211; the <\/span><a href=\"https:\/\/solicitors.lawsociety.org.uk\/\"><span style=\"font-weight: 400;\">Law Society<\/span><\/a><span style=\"font-weight: 400;\"> has a useful database.\u00a0<\/span><\/p>\n<h2><b>Managing as a leader<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s a very stressful time to run a company. The situation is unprecedented and the issue of whether to furlough is a real grey area. People have wildly different thoughts. All you can do is trust what\u2019s right for you. I talk to other CEOs in my network and use LinkedIn to see what larger companies are doing. Ultimately, though, furloughing is there to help the whole business community and give you the best opportunity to survive. It should be supported so we come out the other end ready to thrive.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reputations are made in times of crisis. Today we are facing the&#8230;<\/p>\n","protected":false},"author":3,"featured_media":9572,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,68],"tags":[],"class_list":["post-9571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-latest-news","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A guide to furloughing staff during the pandemic - Print what matters<\/title>\n<meta name=\"description\" content=\"Due to Covid-19, many businesses have had to furlough staff in order to protect operational efficiencies. 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