Most orders will arrive in the timeframes shown below. However, due to the COVID-19 crisis, a minority will take a day or more than expected. If your order hasn't arrived by the estimated delivery date, please allow 5 days before contacting us.
Order placed
Expect to receive
Monday, before 5:15pm
Next day (Tuesday)
Tuesday, before 5:15pm
Next day (Wednesday)
Wednesday, before 5:15pm
Next day (Thursday)
Thursday, before 5:15pm
Next day (Friday)
Friday, before 5:15pm
Monday
Saturday or Sunday
Tuesday
All orders are being dispatched from our warehouse on the day they are placed (Monday to Friday before 5:15pm).
The possible delays in delivery are due to unprecedented demand on couriers, and affect all couriers throughout the U.K. This means that all online stores will be affected equally, regardless of the speed in which orders are dispatched.
Bank holidays
We do not despatch or deliver orders on bank holidays
If within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price, we will refund 100% of the difference. For further info, click here.
<2>Lowest online price guaranteed
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
Free next-day delivery
Our free delivery option typically uses Royal Mail first class. In 98% of cases, orders placed on Monday to Friday before 5:15pm will arrive on the next working day. To see other delivery options and our delivery schedule click here.
Delivery Schedule
Orders placed before 5:15pm on Monday to Thursday - receive next day
Orders placed before 5:15pm on Friday - receive on Monday
Orders placed on Saturday or Sunday - receive on Tuesday
Delivery Options
Free next-day
98% of orders arrive the next working day. Typically uses Royal Mail 1st class, though some orders may be upgraded to courier.
Guaranteed next-day (£2.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted on the next working day, you will be given:
A 10% refund of the total order value
A refund of £2.95 courier charge
A further voucher giving you a further 10% off your next order
Guaranteed pre-12 (£7.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted before 12 noon on the next working day, you will be given:
A 10% refund of the total order value
A refund of £7.95 courier charge
A further voucher giving you a further 10% off your next order
12 month warranty on printer cartridges
If within a year of purchase you happen to experience any quality problem, we'll happily provide a replacement, or a full refund.
Free returns on printer cartridges
Whatever the reason for returning printer cartridges to Cartridge Save, you will never pay a penny for postage.
Lowest online price guaranteed
We pride ourselves in giving our customers the best possible value for money. To ensure you are not out of pocket, we will refund 100% of the difference, if within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price.
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
Made using recycled Samsung cartridges, this cartridge is a direct replacement for the Samsung version. Manufactured to strict quality standards, our premium cartridges produce high quality prints and are very reliable — in fact, we use them in our offices and recommend them to friends, family and other businesses.
Made using recycled Samsung cartridges, this cartridge is a direct replacement for the Samsung version. Manufactured to strict quality standards, our premium cartridges produce high quality prints and are very reliable — in fact, we use them in our offices and recommend them to friends, family and other businesses.
We are proud of our own-brand cartridges, so we’ve made trying them a no-brainer. If within three years of purchase you have any problem whatsoever, we’ll happily offer either a replacement or a refund.
Returning items is easy—it takes just a few minutes. But our return rate is very low, so you’ll be unlikely to need it.
We are confident that no other own-brand cartridges are better than ours. They produce vibrant prints with accurate colour densities and dark blacks—and their page yields are as good as the genuines, if not better. Give them a try, and see why our customers love them.
Our own-brand cartridges are incredibly reliable for three reasons:
1. We are the UK’s biggest seller of own-brand cartridges, and we have invested a lot in optimising them.
2. We are dedicated to quality. Every own-brand cartridge is performance-tested before it leaves the factory.
3. We constantly monitor customer feedback, and quickly resolve any issues.
Our cartridges won't damage your printer—guaranteed
Some people worry that own-brand cartridges might damage their printers. We know from experience that ours don’t.
To reassure you, we guarantee that we’ll repair or replace your printer—for free—in the unlikely event that it gets damaged by an own-brand cartridge. This is regardless of how old your printer is. We can afford to offer this because problems are almost unheard of.
Some people whose printers are less than a year old worry that an own-brand cartridge might invalidate the manufacturer’s warranty. This isn’t true. By law, the manufacturers aren’t allowed to invalidate your warranty if you use own-brand cartridges. If something does go wrong, and our own-brand cartridges are to blame, we’ll take over the manufacturer’s warranty, offer you phone support and repair or replace your printer if needed.
In summary, there’s zero risk in using our own-brand cartridges.
For most cartridges this is based on 5% coverage on A4 paper. These numbers are based on manufacturer quoted values and are for comparison purposes only.
We guarantee that your standard printer warranty will not be invalidated by using our premium brand cartridges. If any of our cartridges do cause a problem with your printer, we'll arrange for your printer to be repaired (or replaced if it can't be repaired).
Made using recycled Canon cartridges, these cartridges are a direct replacement for the Canon versions, and are guaranteed to produce high-quality prints.
12 month guaranteed
If within a year of purchase you happen to experience any quality problem with anything you buy from Cartridge Save, we'll happily provide a replacement or full refund.
Free returns
Whatever the reason for returning items to cartridgesave.co.uk, you will never pay a penny for postage.
Excellent efficient service.
Delivery arrived when expected.
Cartridges provide printing for 2500 pages as advised. Have used Cartridgesave for a number of years. Never had any problems.
100%
ByJenny Toweron
Fast reliable delivery next day as communicated. Very pleased.
80%
ByRobert Grangeon
It is early days yet, I installed the toner cartridge about an hour ago and have only printed 3 one page documents and they all printed perfectly. I have no hesitation in recomending this replacement cartridge in my Samsung ML-2525W. The cartridge was delivered when advertised. I will use Cartridgesave again in the future.
100%
ByPaulon
Great compatible replacement toner at half the price of the Samsung original. Bought for a Samsung SCX-4600. Easy to Install and gives excellent print quality - looks at least as good as the original. I have had this same product before from Cartridgesave and it seems to last very well. Would recommend.
100%
ByTonyWon
Prompt delivery as replacement for Cartridge Save toner cartridge which has lasted me successfully for several years before finally running out in my Samsung W2525.
100%
ByRay Skitton
First class product from a first class company
100%
ByLaurence Laneon
Every bit as good as original. Good price and excellent service.
100%
ByJohn Franshamon
Excellent cartridges. Excellent print. Excellent low price. Well satisfied.
100%
ByDavidon
First class service and the product is every bit as good as a Samsung original.
And only 40% of the price, what more could you ask?
100%
ByBobon
Excellent service every time I have used it. No issues with cartridges
