Our goal is to keep you happy, whatever it takes100% Satisfaction Guarantee
We want every single interaction you have with Cartridgesave.co.uk to be quick, easy and trouble-free. However, in the unlikely event that you do have an issue, everything we sell is covered by our 100% Satisfaction Guarantee.
This covers everything from product quality, to items ordered in error, and always includes freepost should you need to return anything.
One year warranty on everything
All of our cartridges are manufactured to strict European quality standards and are ISO9001 approved. However, if within a year of purchase you happen to experience any quality problem, we'll happily provide a replacement, or a full refund.
Your standard printer warranty won't be invalidated
We guarantee that your standard printer warranty will not be invalidated by using our premium brand cartridges. However, in the unusual event that any of our cartridges do cause a problem with your printer, we'll arrange for your printer to be repaired (or replaced if it can't be repaired).
One year returns on unopened items
Provided that the products are unopened, and in brand-new condition, you can send anything back to us for a full refund for up to one year after making the purchase.
You've ordered the wrong items
Our printer cartridge compatibility information is highly accurate. However, if there is any error on our website which has caused you to order the wrong products, we will happily accept them for a full replacement or refund, even if you have opened the packaging.
If you've ordered the wrong items for another reason (and have opened the packaging), we may still be able to help. Just call our team to discuss.
Free returns on everything
Whatever the reason for returning items to cartridgesave.co.uk, you will never pay a penny for postage.