Information regarding Coronavirus (Covid-19)
Please be assured, we are still open for business. Our warehouse and customer service teams are still fully operational.
However, although orders can be picked and packed on time, the delivery network is beginning to struggle under unprecedented levels of demand. As a result we have temporarily suspended our guaranteed delivery services and cannot promise next-day delivery. We appreciate your patience at this difficult time.
Delivery Options
| Timescale | Method | Charge | |
|---|---|---|---|
| Free next-day | 98% of orders arrive the next working day | Royal Mail 1st class * | FREE |
* Depending on size and value, some orders may be upgraded from Royal Mail to Courier.
Delivery Schedule
| Order placed | Expect to receive |
|---|---|
| Monday, before 5:15pm | Next day (Tuesday) |
| Tuesday, before 5:15pm | Next day (Wednesday) |
| Wednesday, before 5:15pm | Next day (Thursday) |
| Thursday, before 5:15pm | Next day (Friday) |
| Friday, before 5:15pm | Monday |
| Saturday or Sunday | Tuesday |
Bank holidays
We do not despatch or deliver orders on bank holidays
Highlands and Islands
Deliveries may take 2 to 3 days longer to arrive
International deliveries
We only deliver to addresses within the UK.