Most orders will arrive in the timeframes shown below. However, due to the COVID-19 crisis, a minority will take a day or more than expected. If your order hasn't arrived by the estimated delivery date, please allow 5 days before contacting us.
Order placed
Expect to receive
Monday, before 5:15pm
Next day (Tuesday)
Tuesday, before 5:15pm
Next day (Wednesday)
Wednesday, before 5:15pm
Next day (Thursday)
Thursday, before 5:15pm
Next day (Friday)
Friday, before 5:15pm
Monday
Saturday or Sunday
Tuesday
All orders are being dispatched from our warehouse on the day they are placed (Monday to Friday before 5:15pm).
The possible delays in delivery are due to unprecedented demand on couriers, and affect all couriers throughout the U.K. This means that all online stores will be affected equally, regardless of the speed in which orders are dispatched.
Bank holidays
We do not despatch or deliver orders on bank holidays
If within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price, we will refund 100% of the difference. For further info, click here.
<2>Lowest online price guaranteed
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
Free next-day delivery
Our free delivery option typically uses Royal Mail first class. In 98% of cases, orders placed on Monday to Friday before 5:15pm will arrive on the next working day. To see other delivery options and our delivery schedule click here.
Delivery Schedule
Orders placed before 5:15pm on Monday to Thursday - receive next day
Orders placed before 5:15pm on Friday - receive on Monday
Orders placed on Saturday or Sunday - receive on Tuesday
Delivery Options
Free next-day
98% of orders arrive the next working day. Typically uses Royal Mail 1st class, though some orders may be upgraded to courier.
Guaranteed next-day (£2.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted on the next working day, you will be given:
A 10% refund of the total order value
A refund of £2.95 courier charge
A further voucher giving you a further 10% off your next order
Guaranteed pre-12 (£7.95)
Uses courier. In the extremely unlikely event that delivery isn't attempted before 12 noon on the next working day, you will be given:
A 10% refund of the total order value
A refund of £7.95 courier charge
A further voucher giving you a further 10% off your next order
12 month warranty on printer cartridges
If within a year of purchase you happen to experience any quality problem, we'll happily provide a replacement, or a full refund.
Free returns on printer cartridges
Whatever the reason for returning printer cartridges to Cartridge Save, you will never pay a penny for postage.
Lowest online price guaranteed
We pride ourselves in giving our customers the best possible value for money. To ensure you are not out of pocket, we will refund 100% of the difference, if within 7 days of your purchase you find the same product (brand and model) being offered online at a lower price.
To claim against our low price guarantee simply contact us and include the following information:
Your full name, postal address, email address and order number
The product code of the item you found cheaper on a competitor's site
The exact page on the competitors website where you found the product cheaper
Please note: unfortunately we are unable to offer this guarantee on printers and hardware
Our low price guarantee applies only to products available from online UK retailers. It excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and products which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.
Basically, the identical items must be in stock and ready for immediate dispatch on another VAT registered UK mainland based website.
These numbers are based on manufacturer quoted values for a simple frank and are for comparison purposes only. The number of impressions can be greatly affected by printer model, print volume, batch sizes, the number of times mail is processed in a day, graphics and environmental conditions.
These numbers are based on manufacturer quoted values for a simple frank and are for comparison purposes only. The number of impressions can be greatly affected by printer model, print volume, batch sizes, the number of times mail is processed in a day, graphics and environmental conditions.
We are proud of our own-brand cartridges, so we’ve made trying them a no-brainer. If within three years of purchase you have any problem whatsoever, we’ll happily offer either a replacement or a refund.
Returning items is easy—it takes just a few minutes. But our return rate is very low, so you’ll be unlikely to need it.
We are confident that no other own-brand cartridges are better than ours. They produce vibrant prints with accurate colour densities and dark blacks—and their page yields are as good as the genuines, if not better. Give them a try, and see why our customers love them.
Our own-brand cartridges are incredibly reliable for three reasons:
1. We are the UK’s biggest seller of own-brand cartridges, and we have invested a lot in optimising them.
2. We are dedicated to quality. Every own-brand cartridge is performance-tested before it leaves the factory.
3. We constantly monitor customer feedback, and quickly resolve any issues.
Our cartridges won't damage your printer—guaranteed
Some people worry that own-brand cartridges might damage their printers. We know from experience that ours don’t.
To reassure you, we guarantee that we’ll repair or replace your printer—for free—in the unlikely event that it gets damaged by an own-brand cartridge. This is regardless of how old your printer is. We can afford to offer this because problems are almost unheard of.
Some people whose printers are less than a year old worry that an own-brand cartridge might invalidate the manufacturer’s warranty. This isn’t true. By law, the manufacturers aren’t allowed to invalidate your warranty if you use own-brand cartridges. If something does go wrong, and our own-brand cartridges are to blame, we’ll take over the manufacturer’s warranty, offer you phone support and repair or replace your printer if needed.
In summary, there’s zero risk in using our own-brand cartridges.
These numbers are based on manufacturer quoted values for a simple frank and are for comparison purposes only. The number of impressions can be greatly affected by printer model, print volume, batch sizes, the number of times mail is processed in a day, graphics and environmental conditions.
We guarantee that your standard printer warranty will not be invalidated by using our premium brand cartridges. If any of our cartridges do cause a problem with your printer, we'll arrange for your printer to be repaired (or replaced if it can't be repaired).
Made using recycled Canon cartridges, these cartridges are a direct replacement for the Canon versions, and are guaranteed to produce high-quality prints.
12 month guaranteed
If within a year of purchase you happen to experience any quality problem with anything you buy from Cartridge Save, we'll happily provide a replacement or full refund.
Free returns
Whatever the reason for returning items to cartridgesave.co.uk, you will never pay a penny for postage.
Answered by Alice Mckenna (Staff Member) - about 2 years ago
We have just started using a IS 280-c Neopost machine.
Please can you let me know if your cartridge:
Neopost 300895 Ink Cartridge (310048)
is OK to use with our machine as we have MAILMARK.
Thank you.
Neopost Cartridge
Thank you for your question. I can confirm this is the correct cartridge for the Neopost IS 280 machine.
Answered by Natasha Warnock (Staff Member) - about 2 years ago
We currently use Red ink, can we just switch to blue? or is it a different Royal Mail licence?
Red or Blue?
Thank you for your question, I would advise that you contact Royal Mail with your enquiry.
Answered by Joe Hemlin (Staff Member) - about 4 years ago
If I buy this cartridge from you, will this be approved by Neopost and not invalidate our warranty ?
Ink cartridge for Neopost franking machine model IS 240
Thank you for your question. We would recommend contacting Neopost for further information on this query.
Answered by Joe Hemlin (Staff Member) - about 4 years ago
Is this compatible with the directives of the Italian post office (posteitaliane)?
IS-280 ink: blue color
Thank you for your question. Unfortunately as we do not ship outside the UK this ink is only approved by Royal Mail.
Answered by Joe Hemlin (Staff Member) - about 4 years ago
Good morning. Can you please confirm that your compatible blue Neopost 300895 ink cartridge is the correct cartridge for a Neopost IS 200 franking machine? Thank you, Philip Simmons.
Compatibility of 300895 blue ink
Unfortunately, we don't list a Neopost 200 franking machine as a valid model number so we're unable to confirm that this compatible Neopost 300895 blue cartridge would work in this machine. It's possible that Neopost IS-200 is the name of the series rather than a specific model so we'd advise you to re-check that you don't have the IS-240 or IS-280 machine, which are the only two models we can guarantee will accept this compatible blue 300895 ink cartridge.
Answered by Joe Hemlin (Staff Member) - about 5 years ago
Do you also deliver to Holland? What are your sending costs? It concerns the ink cartridge for the IS-240 machine.
Thanks in advance for the information.
Best regards, Astrid v Tol.
Delivery of compatible 300895 ink
Unfortunately, we can only deliver this compatible blue Neopost 300895 ink cartridge for the IS-240 franking machine within the UK.
Answered by Nichola Ansbro (Staff Member) - about 5 years ago
The ink that currently fits into my machine is ink cartridge 310048 for the model IS-280. Would this ink work in our machine? Thank you.
Compatibility of blue 310048 cartridges
Yes, this is a Royal Mail approved compatible Neopost 310048 blue ink cartridge that works in the Neopost IS-240 and Neopost IS-280 franking machines.
Answered by Jonathan Melbourne (Staff Member) - about 5 years ago
My franking machine is model IS-240/280. Will a 240 fit?
Answered by Leonie Fyfe (Staff Member) - about 2 years ago
Hi, we hire our Neopost IS-240 franking machine from Neopost. If we used your 300895 cartridge, would that make us liable if the machine breaks down etc?
Compatible 300895 franking cartridges and printer warranty
This will depend on the terms of the contract agreement you have with Neopost as it might stipulate that you can only use their cartridges in order to hire the machine. However, under normal circumstances (as an owner of a Neopost IS-240 frankng machine that isn't bound by any business contract) you can use our compatible 300895 blue ink cartridges without running the risk of being liable if the cartridge(s) damage the printer. We guarantee that unless our compatible Neopost 300895 ink cartridges work reliably in your Neopost IS240 franking machine we'll offer you a full refund, or handle the cost of repairing your printer if they were ever shown to have damaged the printer. For further information on how your printer is guaranteed when using our premium brand cartridges please see the link below:
Answered by Damon Tetley (Staff Member) - about 6 years ago
Hi, I'm looking to get an ink cartridge for the IS-240 but it needs to be in red? Do you sell those? Thank you.
Neopost IS-240 ink cartridges
Unfortunately, we now only supply this compatible blue Neopost 300895 ink cartridge for the Neopost IS-240 franking machine. Although it should still be possible to use red ink at the current time, Royal Mail will eventually be switching to blue ink.
Answered by Damon Tetley (Staff Member) - about 6 years ago
The service was very efficient and the cartridges arrived promplty and are of good quality (although I have only used one)
100%
Bylisaon
so far so good, no difference to the neopost one at x3 the cost, will defo order again
100%
ByElaine Harcuson
Fabulous prompt, no hassle transaction with Cartridgesave. A great price and great quality of Compatible Blue Neopost 300895 Ink Cartridge (310048). Quick delivery too. Highly recommend.
80%
ByJulia on
This cartridge is very good value for money and we've never had a problem with it.
100%
ByWestco Partnershipon
Have not used the product yet but it arrived well packaged and on time.
100%
ByChristine Williamson
Good service and easy to use website to re-order
100%
ByStephen on
Great price, delivery was very prompt and I will definitely use again.
100%
ByROBIN MCLACHLANon
The cartridge is used with a Neopost IS280 machine.
Installation was easy and the print quality so far is excellent.
The price is very competitive and delivery was very fast.- next day.
I would have no hesitation in recommending this product to others.
100%
ByRebecca McClymonton
The cartridge was one of the cheapest i found, it was with us next day and is fantastic quality!!
