Compatible Blue Pitney Bowes 797-0SB Ink Cartridge - (K780003)

Customer Questions & Answers

• I currently have a blue cartridge in my DM50 franking machine. Can I just replace this with a red one (as blue not available) once the blue one runs out?

  Ink cartridge colour change

  No you won't be able to replace the blue cartridge with a red cartridge, the machine needs to be professionally cleaned before you can swap from one colour to another.

  Answered by Cheryl Stanley (Staff Member) - over 4 years ago

• Is the K780003 blue ink cartridge compatible with the Pitney Bowes DM50/55?

  K780003 cartridge compatibility

  Yes, this compatible K780003 blue ink cartridge will work in the models listed below which includes the Pitney Bowes DM50 and DM55 franking machines.

  Answered by Cheryl Stanley (Staff Member) - over 4 years ago

• We have a Pitney Bowes K721 franking machine. We previously ordered red cartridges. Are we required to still use these or can we move to blue ink in the compatible items?

  Red or blue ink?

  Royal Mail are encouraging users of Smart-franking machines to use blue ink in future. Please contact your machine provider to see if this applies to you. The follow link provides further details on this matter: http://www.royalmail.com/sites/default/files/RM_FRANKING_tScS_LEAFLET_mAR2013.pdf

  Answered by Natalie Eaton (Staff Member) - over 4 years ago

• If we were to order a new blue K780003 compatible cartridge from you, would we have to get each machine cleaned before the change over as per one of the previous questions? Secondly, do you supply compatibile cartridges for the DM100?

  Ink use in DM50 / DM100 franking machines

  We highly recommend that a qualified engineer clean your franking machine when switching between red and blue franking ink or vice versa. Switching franking ink types without professionally cleaning the machine may cause damage to the machine. Please follow this link to see the cartridges we recommend for the DM100
  i franking machine:

  https://www.cartridgesave.co.uk/ink-cartridges/Pitney-Bowes/DM100i.html

  Answered by Natalie Eaton (Staff Member) - over 4 years ago

• Will I need a 'cleaner' before I change from a red cartridge to a blue 797-0SB cartridge in my franking machine?

  Changing from red to blue ink

  Yes, we would advise for you to have the machine professionally cleaned before changing from red to blue ink. This is because there's a chance that without a clean it could possibly damage your machine. There also could still be red residue inside the machine which will make the print appear purple in colour.

  Answered by Tamara Sawyer (Staff Member) - about 4 years ago

• I've read your comments regarding having a franking machine professionally cleaned after changing from red to blue ink. Who would do this for us?

  Franking machine cleaning

  You would need to contact the manufacturer of the machine and they should be able to tell you how to go about arranging this service.

  Answered by Natalie Eaton (Staff Member) - about 4 years ago

• Do you sell T7 printheads for the Pitney Bowes DM50 franking machine?

  Pitney Bowes DM50 supplies

  Sorry, we only supply compatible Pitney Bowes DM50 ink cartridges such as this blue K780003 ink cartridge. If you need printer parts or spares such as a new printhead, we'd advise you to contact Pitney Bowes directly for help in sourcing these items.

  Answered by Damon Tetley (Staff Member) - almost 3 years ago

• How many ml of ink are in these blue 797-0SB ink cartridges?

  Compatible Pitney Bowes 797-0SB ink capacity

  We can only advise that this compatible Pitney Bowes 797-0SB blue ink cartridge will make approximately 800 impressions.

  Answered by Carla McDonald (Staff Member) - over 2 years ago

• Hi, is the ink cartridge K780003 compatible with a Pitney Bowes machine model K700? Kind regards, Rosie Dewberry.

  Compatibility of K780003 blue ink

  Yes, this compatible Pitney Bowes K780003 blue ink cartridge works in any of the printers listed under the heading "This item is guaranteed to work in the following printers". This does include the Pitney Bowes K700 Mailstation.

  Answered by Damon Tetley (Staff Member) - over 2 years ago

• Are your Pitney Bowes ink for model 700 non fluorescent Thanks

  Franking Machine

  Thank you for your query, i can confirm that our pitney bowes ink is non fluorescent.

  Answered by Sherena Walker (Staff Member) - about 2 years ago

• My model number is K722 is this the K700 the correct cartridge to use? Thanks

  Model

  Thank you for your query.

  Consumables for the Pitney Bowes K722 can be found at the link below

  * https://www.cartridgesave.co.uk/ink-cartridges/Pitney-Bowes/K722.html

  I hope this helps but if you have any further queries please do not hesitate to contact a member of the team.

  Answered by Lyndsey Coffey (Staff Member) - about 2 years ago

• If the 797-0SB ink cartridge isn't compatible, will you reimburse the cost?

  Compatibility of 797-0SB blue ink

  Yes, we guarantee that this compatible Pitney Bowes 797-0SB blue ink cartridge will work in any of the printer models listed on this page under the heading 'This item is guaranteed to work in the following printers'. If you do encounter problems using our compatible Pitney Bowes K780003 ink cartridge in any of the printers we list as being compatible, please let us know so we can offer you a full refund.

  Answered by Vicky Lush (Staff Member) - almost 2 years ago

• Will this compatible 797-0SB cartridge invalidate my warranty and support contract?

  Use of compatible 797-0SB ink and printer warranty

  Without seeing the specific terms of your contract we wouldn't be able to offer you any confirmation of this. However, under normal circumstances, using compatible ink cartridges, such as this compatible Pitney Bowes 797-0SB blue cartridge, won't invalidate the warranty on the printer, unless it's proven that the cartridge has caused damaged to the printer, in which case we would handle the cost of the repair. For more information, please refer to: https://www.cartridgesave.co.uk/moneyback.html

  Answered by Joe Hemlin (Staff Member) - over 1 year ago

• Hi I recently purchased some Pitney Bowes DM50 Red Ink Cartridge ref. UKP2801REP. The franking machine went wrong last week and Pitney Bowes have replaced it with a new one, however it uses BLUE ink and not red. I have two red cartridges unused and still sealed in the boxes, can I return these for exchange to blue? Many thanks Steve

  Pitney Bowes DM50 Red/Blue Ink Cartridge

  Thank you for your question. We can take back and refund any unopened cartridges sold within a 12 month period.

  Answered by Joe Hemlin (Staff Member) - about 1 year ago

• Is it compatible to k700?

  Compatibility

  Yes the above cartridge is compatible with the K700 Pitney Bowes printer.

  Answered by Jonathan Melbourne (Staff Member) - about 1 year ago

• Please can you tell me if this product is compatible with the Pitney Bowes K721M? Thanks

  Compatability

  Thank you for your question. Yes this item is compatible for this machine .

  Answered by Joe Hemlin (Staff Member) - about 1 year ago

• Good morning Can you please send me the link for the correct cartridge for the Pitney Bowes Franking Machine, Model K700 (PCN# K724). Thank you

  Pitney Bowes compatible cartridges

  Thank you for your question, please see the link shared https://www.cartridgesave.co.uk/ink-cartridges/Pitney-Bowes/K700.html.

  Answered by Joe Hemlin (Staff Member) - 8 months ago

• Please can you advise as to the lifespan/capacity for the red cartridges for the Pitney Bows DM60 machine

  About the capcity of cartriges

  Thank you for your question. We have a 12 month warranty on all of our products and this cartridge will produce around 800 impressions based on 5% page coverage.

  Answered by Joe Hemlin (Staff Member) - 3 months ago

• Hi which ink cartridge do I need for the Pitney Bowes DM50/60 Franking machine, blue ink, please? ordered one for general use on Pitney Bowes DM50 Series, this is too big and dosn't fit. thanks

  Pitney Bowes DM50/60 Reorder: 797-0SB

  Thank you for your question. The cartridge you need is the compatible Blue Pitney Bowes 797-0SB Ink Cartridge - (K780003).

  Answered by Joe Hemlin (Staff Member) - 3 months ago