Compatible Epson 26XL Black High Capacity Ink Cartridge - (T2621 Polar Bear)

I really only shop here for the free pen, but the inks are great @ a good price and fast delivery too. Love the pens, perhaps they’ll send me 2 next time. ????

I believed I had an issue with the ink cartridge that was sent out for my Epson XP-800 printer that uses a T2621 26XL Black High Capacity Ink Cartridge as it appeared to be different from the previous non original cartridge. I phone Cartridgesaver and explained the cartridge was nor working and will they please send another one, the same shape as the one I took out as it worked perfectly. Amazingly, it arrived the next day, so I placed it in the printer, even though it was the same cartridge that I said did not work, the girl who I spoke with though the first one may have been faulty, but this one didn't work either. I was annoyed at this point because I had printing to do, so, in my frustration, I sent a letter to the CEO explaining the cartridges being sent were different from my previous one and they were not working. I received an immediate reply from James, a Senior Manager who asked about the error message. I emailed a photo of the message and received a reply that he though could be caused by another colour, however to resolve the issue I had, he arrange for 2 original cartridges to be sent that day to see if that cured the fault. The cartridges arrived first thing next morning. I placed both cartridges into the printer and immediately the fault messages disappeared and the machine started printing, even though the cartridge was exactly the same shape as the one I thought was wrong. I then realised that it had been ma at fault and being such an idiot, did not stop to think it was a second cartridge that was empty and being so annoyed I did not read the second error message that was telling me the Cyan was also empty. Given James realised I was at fault, he chose to ignore that and defended the copies reputation first and sent out the original cartridges, that he new would work, even though they were 3x the price, free of charge, to ensure the customer was completely satisfied and happy with the outcome, which I am. The old saying, "The Customer Comes First" is a principle that Cartridgesaver firmly believes in together with their 100% satisfaction guarantee. They are one of the best and most ethical companies I have had the pleasure in buying from and will continue to use them. That says a lot about a company, who knows you are totally wrong, yet ignores that fact and is only interested in a resolving the issue, regardless of cost. Thank you, Wayne

Very pleased as usual with product and service!

The one day service is exceptional and cartridge volume compared to the original one supplied by Epsom is exactly the same, however, the price is a fraction of the original.

Ordered 16.30 .Delivered 11.30 next day. Says it all.