HP Officejet Pro 8500A e-All-in-One Ink Cartridges

Customer Questions & Answers

• Why are there two sets of cartridges? There are four Individual cartridges inserted at the front and two double cartridges under the top cover. Do they perform different operations?

  Printheads for HP Officejet Pro 8500A

  The two sets of cartridges we have on offer for the HP Officejet Pro 8500A e-All-in-One printer are a set of genuine HP inks and a set of compatible inks which are manufactured by a third party as a cheaper alternative to HP inks. In terms of the cartridge setup, the printer takes four ink cartridges and two printhead units. The printheads are separate to the ink cartridges and come in a combined cartridge of black / yellow or cyan / magenta rather than the inks which come in black, cyan, magenta and yellow. The printheads ensure that ink is transferred to your page accurately whereas the ink cartridge simply hold the ink reservoir although the two parts work alongside each other as the printer operates even though they must be replaced separately.

  Answered by Daniel Zieba (Staff Member) - over 6 years ago

• Do your ink cartridges for the HP 8500A e-All-in-One printer come with chips?

  Chipped cartridges for HP 8500A

  Yes, all of the ink cartridges we sell, including the genuine and compatible HP Officejet Pro 8500A e-All-In-One ink cartridges, are fully chipped and are ready to install directly into your printer.

  Answered by Daniel Kelman (Staff Member) - almost 6 years ago

• Do you have the continuous inkjet refillers for the HP 8500A printer and its ink cartridges please?

  Continuous inkjet refillers

  Unfortunately not, we don't supply any ink to be used as part of a Continuous Ink System. This type of system requires that your printer is modified and is not endorsed by the printer manufacturer. Although we sell compatible HP Officejet Pro 8500A e-All-in-One ink cartridges which are "aftermarket" cartridges, these aren't for use in a CIS ink system and we don't stock any cartridges that are.

  Answered by Stacy Bass (Staff Member) - over 5 years ago

• Do you have the whole continuous ink-flow system for the HP 8500? Not in pieces, I need the whole system?

  Continuous Ink System

  I'm afraid we don't have any accessories for Continuous Ink Systems. This is a modification that is made to your printer by a third-party manufacturer and is not endorsed by the printer manufacturers themselves. We can't set up a Continuous Ink System for you or supply any of the accessories that you'll need. We can only supply you with the standard consumables for the HP Officejet Pro 8500A e-All-in-One printer such as genuine or compatible ink cartridges.

  Answered by Paul Kielty (Staff Member) - over 5 years ago

• Hello, can you provide a VAT receipt with your VAT number on if I order some Officejet Pro 8500A ink cartridges from you? Many thanks, Alister.

  VAT receipt?

  Yes, when you receive a VAT invoice from us the VAT number is at the bottom of the page.

  Answered by Cheryl Stanley (Staff Member) - over 5 years ago

• Do the premium brand Officejet 8500A ink cartridges have clog-free technology and new chips? Also, what is the ink volume in these cartridges? Thanks.

  Compatible HP Officejet 8500A cartridge details

  Every cartridge that we sell is fitted with the correct chip for your printer, whether genuine or compatible. We can't guarantee that compatible HP Officejet 8500A ink will have all the same properties as genuine HP ink which uses patented technology. However, our premium brand HP Officejet 8500A ink cartridges work in the same way and deliver a very similar level of print quality and performance. They also contain the same amount of ink in each cartridge as the genuine HP versions.

  Answered by Claire Smith (Staff Member) - about 5 years ago

• I want to use one black catridge instead of the other three colours. Is it possible with the Officejet Pro 8500A e-All-in-One printer?

  HP 8500A printer cartridge configuration

  It's likely that because the HP Officejet Pro 8500A e-All-in-One is a colour inkjet printer you'll need to have all four of the black, cyan, magenta and yellow ink cartridges installed with ink in each cartridge for the printer to work. Please refer to your printer manual for further information on specific settings and the configuration of the ink cartridges: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=uk&dlc=en&lc=en&product=4083969&

  Answered by Amanda Garnett (Staff Member) - over 4 years ago