Hi Maureen, thank you for your question. I am sorry to hear that you are having issues with your order. Could you please send me you Cartridge Save order no. so that we can look into this further for you?

You can order 2 x black Kodak 30 ink cartridges from us for the ESP-C315 printer by adjusting the quantity on the single pack to '2'. A multi-buy discount will be applied at the checkout for you. We've attached a link to the genuine Kodak 30 black ink cartridge for your reference: http://www.cartridgesave.co.uk/3952330.html

Unfortunately this machine needs both black and colour in order to function properly.

We only supply the Kodak ESP C315 printer cartridges. For downloads and drivers you'll need to visit the support page for the ESP-C315 all-in-one printer on the Kodak website using the attached link: http://support.en.kodak.co.uk/app/answers/detail/a_id/39771/selected/true

Sorry, we only supply Kodak ESP C315 ink cartridges and consumables. We don't supply printer software and installation CDs are usually only available from the manufacturer or sold with the printer. We've attached a link to the Kodak ESP C315 printer support page where you should be able to download drivers for your machine: http://support.en.kodak.co.uk/app/answers/list/c/890/selected/true

We're sorry to learn that the cartridge you ordered previously is no longer available. However, we do stock a compatible Kodak 30XL black ink cartridge and a compatible Kodak 30CL colour ink cartridge for use in the Kodak ESP C315 printer. You can see our pack of these two compatible cartridges by clicking on the following link: http://www.cartridgesave.co.uk/KODAK-30-PACK-CPT.html

Yes, the only difference between the Kodak 30CL colour ink cartridge and the Kodak 30XL colour ink cartridge is the amount of ink they contain, hence the difference in price. The Kodak 30XL is a high capacity colour cartridge which should give you a cheaper cost-per-print than the standard capacity Kodak 30CL colour cartridge. You can use either of these cartridges in the Kodak ESP C315 colour printer.

Unfortunately, we can't provide technical support for your Kodak ESP C315 printer. It's possible that even though there's ink left in the tri-colour ink cartridge it needs replacing. The Kodak ESP C315 printer uses a tri-colour cartridge made up of cyan, magenta and yellow ink so once one colour has depleted, e.g. no cyan, you might start to notice inaccuracies in the colour quality. You can also try the following troubleshooting steps to ensure that your cartridges are working properly:

Please remove the cartridges from your printer and switch off your printer at the mains. Please allow the printer to completely shut down so it can reset. In the meantime gently wipe the chip on the cartridge with a dry, lint free cloth to remove any dust or finger prints.

When your printer has been switched off for a couple of minutes please turn back on and allow to fully re-boot, then re-install the cartridge and try to print.

If this does not solve the problem it may be worth contacting Kodak or consulting your Kodak ESP C315 user manual. If you don't have your user manual you can find a copy of this by following the link below:

http://www.kodak.com/support/pdf/en/manuals/urg01243/C315_AiO_xUG_GLB_en.pdf

Unfortunately, we can't provide technical support for printers. Please refer to your Kodak ESP-C315 printer manual or contact Kodak's technical support team for issues that relate to printer errors or paper jams.

Please refer to our recycling page for more information on how to recycle your cartridge: http://www.cartridgesave.co.uk/recycling.html

Genuine Kodak ESP C315 ink cartridges are made specifically by Kodak for your printer so using them should always ensure that you get top quality photo prints. However, you should see very little or no difference in print quality when using our compatible ESP C315 ink cartridges.

The page yield of each of our cartridges for the Kodak ESP C315 printer is stated beside the price of the cartridge and in the "Product Specification" section in the product description. If you're referring to the Kodak 30XL black ink cartridge which is approximately a 19ml cartridge, this item has a capacity of approximately 670 pages based on 5% coverage of an A4 sheet.

Yes, the Kodak ESP C315 colour ink cartridge can be purchased singly here:

http://www.cartridgesave.co.uk/8898033.html

The 'XL' refers to high capacity cartridges. 'CL' identifies the cartridge as being a 'colour cartridge'.

Unfortunately, the Kodak 30 ink cartridges cannot be replaced by Kodak 10's. They are different types of cartridges that work in different sets of printers.

The Kodak 30 cartridges are a range of inks that work in your ESP C315 printer, amongst others. Each cartridge is usually identified by colour and size e.g. Kodak 30 black or Kodak 30 colour. However, these cartridges can also be known as Kodak 30B (black ink cartridge) or Kodak 30CL (colour ink cartridge). These are the standard capacity ink cartridges. Then you have the Kodak 30XL ink cartridges which are high capacity and come in separate black and colour cartridges also. Each different cartridge has it's own unique manufacturer part number too. For example, Kodak 30CL has the Kodak part number '8898033'. You can view more detailed information about the cartridge you wish to buy by clicking on the blue link text which will take you to the product description. This will tell you the colour, capacity and codes which relate to that particluar cartridge.