Brother PT-E500 Label Tape

Some people worry that own-brand cartridges might damage their printers. We know from experience that ours don’t.

To reassure you, we guarantee that we’ll repair or replace your printer—for free—in the unlikely event that it gets damaged by an own-brand cartridge. This is regardless of how old your printer is. We can afford to offer this because problems are almost unheard of.

Some people whose printers are less than a year old worry that an own-brand cartridge might invalidate the manufacturer’s warranty. This isn’t true. By law, the manufacturers aren’t allowed to invalidate your warranty if you use own-brand cartridges. If something does go wrong, and our own-brand cartridges are to blame, we’ll take over the manufacturer’s warranty, offer you phone support and repair or replace your printer if needed.